Refund policy

Our return/refund policy is All Sales Final. Unfortunately we have a NO return or exchange policy. Due to the handmade nature of our products, we do NOT offer returns or exchanges.

We only accept returns for products damaged in transit or if the incorrect item was shipped to. In the unlikely event that a product damaged, the customer must contact our Customer Support email with 24 hours of the delivery date. Customers must included photos of the issue and a screenshot of your order confirmation email.

If your item is faulty/incorrect, the item is to be returned at the customers expense and a replacement will be sent once the original item has been received.

Upon receipt of your email, we will respond promptly and accordingly and make sure your replacement is placed and sent out. If a replacement item (Limited Items, Collections, etc.) is not available, we will refund the full retail price.

Your satisfaction is our number one priority. Please let us know how we are doing and how we can improve.